Former FBI hostage negotiator Chris Voss spent his career navigating life-or-death situations. In this episode of Real Talk, Chris shows PragerU CEO Marissa Streit how many of the skills he used while communicating with bank robbers and terrorists can be applied to our own personal relationships with our kids, spouses, and even in our careers. If you want better tools for effective communication, we invite you to listen in.

00:00 - Welcome to Real Talk

01:20 - Getting Started as an FBI Negotiator

09:00 - An Example of Tactical Empathy

17:46 - Negotiating in Dating

28:00 - Negotiating as an Educator

29:30 - Mirroring

32:30 - Timing in Communication

36:08 - Discernment and Critical Thinking

44:16 - Word Association Game

01:04:09 - Advice to the Next Generation